Knowledgebase
Why am I getting a prompt "Error in Connecting UserProfileDB Database", When I open the Cellica Database desktop application?
Posted by Cellica Support Team on 21 February 2014 07:38 AM

If you come across this prompt, please perform following steps,

1) Please make sure "UserProfileDB.mdb" file is present in "DB" folder at installation path of Cellica Database software on your PC.

If not present, you will need to reinstall Cellica Database software on your PC.

2) If the file is present at installation path, Please use the steps given in document at following link to overcome the promt message.

http://www.cellica.com/KB/Cellica_KB_2013_EE_903.pdf

 

If you still face any issues, please contact us at support@cellica.com

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